Frequently Asked Questions
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Bibi Art of Repair is a skin and haircare house specializing in hand formulated products designed to support repair, balance and natural radiance.
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Bibi Art of Repair is a founder-led skincare house rooted in formulation rather than trends.
Each product is created by hand in small batches, guided by experience, tradition, and respect for the skin’s natural rhythm. We focus on repair, balance and long term skin integrity — not quick fixes or over-formulation.
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All Bibi Art of Repair products are created by the founder, drawing on 20 years of expertise in hair and skincare.
Each formulation is developed with intention, tested meticulously, and prepared in small batches to preserve quality, balance and care for every ritual.
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Bibi Art of Repair products are formulated with sensitivity in mind, using carefully selected ingredients chosen for balance, tolerance, and skin integrity.
As every skin is unique, we recommend patch testing before first use, particularly if you have sensitive or reactive skin.
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Shipping & Delivery
At Bibi Art of Repair, each order is prepared with care and intention.
All products are formulated and packed in small batches. Orders are dispatched once preparation is complete.
Dispatch Times
Orders are typically dispatched within 2–5 working days of purchase.
During periods of high demand or limited releases, dispatch times may vary.You will receive a dispatch confirmation once your order has been sent.
Shipping Locations
We currently ship within the United Kingdom.
International shipping will be introduced in future releases.
Delivery Method
All orders are shipped using a tracked delivery service to ensure safe arrival.
Delivery timeframes may vary depending on location and courier service.
Additional Information
Please ensure your delivery details are entered correctly at checkout.
Bibi Art of Repair cannot be held responsible for delays caused by incorrect address information or courier service disruptions.If you have any questions regarding your order, please contact us via the Contact page.
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Due to the nature of skincare products, we are unable to accept returns on opened or used items.
If your order arrives damage or incorrect, please contact us within 48 hours of delivery so we can resolve the issue.